Health Literacy
Health System Navigation Project
A project funded by Brisbane South PHN and delivered by Mater Refugee Health focuses on increasing health system knowledge and confidence with refugee background communities. Read more.
Resources
- The Queensland healthcare system was developed by Mater Refugee Health with the reviews by multicultural communities and clinicians via the Refugee Health Network Queensland, in consultation with Queensland Health. Download PPT
- Healthcare Guide – A Guide for Queensland Humanitarian arrivals – Translated versions
- Tips on how best to engage and develop education sessions on sensitive health subjects with multicultural communities – CEH
- Plain language medical dictionary
- Hemingway Editor
- Language identification card
- Metro North Health resources
- National interpreter symbol
- Interpreter symbol, post and card
- What to do if you feel sick in Queensland and How to call an ambulance
- The Ipswich Health Guide – aims to improve the understanding of the West Moreton health system, for newly arrived refugees and their communities. Refugee Health – SSI
Developing Multicultural Communications
- Multicultural Health Communications Guide; A Guide to Engaging and Communicating with Multicultural Queenslanders – Queensland Health
- Sydney Health Literacy Lab online health literacy editor (SHeLL) – Real-time feedback on how easy your texts are to understand including Grade reading score, alert uncommon words, public health jargon, passive voice, and use of acronyms.
- Welcoming Cities Inclusive Communications Toolkit
- Developing health resources for people from refugee backgrounds: Best practice guide for NSW Health
- Better practice guide for multicultural communications – Victoria
- We’re stronger together – the multicultural playbook for communications professionals – Multicultural NSW
- Guide for Inclusive Community Consultations – Health Issues Centre
Healthy Start
Healthy Start is a preventative health education project delivered by medical and allied health students working with newly arrived refugees in order to increase their health literacy.
For more information contact Healthy Start student coordinators healthystart@hope4health.org.au
Download the Healthy Start Evaluation Report 2016
Research
- Community Engagement Continuum – Modified by the authors form the International Association for Public Participation
- Working through the challenges of community engagement with migrants and refugees – Online webinare (Centre for Ethnicity and Health) – Register for free to watch.
- National Health Literacy Strategy Framework Consultation – Australian Government Department of Health and Aged Care
- Beyond translation: Engaging with culturally and linguistically diverse consumers – 22 February 2019 Wiley